DIGI - Annual Report 2021

Q A How did Digi fare in sustaining its returns to shareholders? Digi’s focused execution on strategic priorities and prudent financial management have led the Board to declare a net dividend per share of 14.9 sen - returning a total payout of RM1,158 million to shareholders and sustaining a near 100% dividend payout ratio for FY2021.Year on year, the company continues to exceed its dividend policy of distributing a minimum 80% of net profits, keeping to its commitment of delivering strong and sustainable returns to shareholders. Q How is Digi delivering on its Responsible Business commitments? Chair of the Board’s Statement Read more about how Digi created value across its six capitals on pages 50 to 81. Read more about the value Digi created with its Financial Capital on pages 50 to 53. A Responsible Business continues to be a core pillar of Digi’s strategy, embedded in the way the company works and the standards it expects from its supply chain.The company’s responsible business framework is anchored on its ‘Yellow Heart’ brand aspirations: to raise standards across its operations and supply chain, and to partner effectively to build skills and resilience for an accelerated digital future. The Board continues to push for Digi to maintain its responsible business leadership among corporates in Malaysia. In 2021, Digi improved its MSCI environmental, social and governance (ESG) rating from‘A’ to ‘AA’, and the company is well on track to achieving its ambition to be among the best performing companies in Malaysia on sustainable business standards and ESG practices. Digi continues to maintain the highest standards of ethics and integrity in its business conduct. Initiatives include developing a future-ready workforce, safeguarding the health, safety and wellbeing of its people and partners, being environmentally responsible in its operations, protecting the privacy of its customers, and reducing inequalities for society. Read more about how Responsible Business is embedded in the way Digi creates value in pages 57 to 81. Q A How did Digi create value for its stakeholders amidst the pandemic? Digi continued to improve network availability and quality, enabling customers to stay connected and fully leverage the benefits of digital technology. Initiatives introduced at the start of the pandemic in 2020 carried on into 2021.They include various Yellow Heart initiatives to help critical relief and community support efforts, as well as the year-long provision of free daily 1GB data for productivity and education, access to affordable mobile plans and devices via the Jaringan Prihatin and Pakej Keluarga Malaysia programmes, and access to PENJANA digitalisation grants for small and medium enterprises (SME). Provision of these digital solutions has also enabled consumers and businesses to reduce their carbon footprint, helping Digi drive greater climate action across its value chain. The Board commends the Management for advancing the robust business continuity plan put in place the previous year that enabled the company to adapt quickly to changing conditions.We also record our appreciation to all Digizens and partners for their resilience in navigating through yet another a challenging year, by working together safely to continue serving the needs of its 10.3 million customers. 8 Digi.Com Berhad At A Glance Message To Shareholders How We Create Value Strategies To Create Value

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