Our Key Relationships Engagement Channels Engage and partner with government agencies, corporates and NGOs to address issues within communities Global and local partnerships between Telenor Group, Digi and UNICEF Frequency of Engagement M Q Y Community, Sustainability Partners and Non-Governmental Organisations (NGO) Engagement Channels Strategic and operational media interviews and events Formal and informal briefings On-demand requests Frequency of Engagement M Q Y Engagement Channels Exploratory meetings Tenders and commercial agreements or partnerships Regular check-in discussions Annual Self Assessment Questionnaire (SAQ) Site inspections and audits Supplier training Product presentations Frequency of Engagement W M Q Y Suppliers and Business Partners Media Partners who share the same aspirations to reduce inequalities and bridge the digital divide in communities Mass communication organisations covering publication, broadcast and online mediums Businesses that have direct and non-direct contractual relationship that delivers business value to Digi, co-develop products and services for Digi’s customers Issues and Expectations Leveraging mobile technologies and future skills learning to empower local communities Internet safety Digital gap and accessibility for underserved communities ESG matters (e.g. contribution to Sustainable Development Goals, human rights and climate action) Issues and Expectations Service reliability and quality Customer satisfaction Financial performance Emerging technologies and future skills to empower local communities Internet safety Digital divide ESG matters (e.g. contribution to Sustainable Development Goals, human rights and climate action) Issues and Expectations Partnership and co-development Health and safety in supply chain Non-compliance in supply chain Integrity due diligence Green solution (including energy efficient infrastructure, e-waste management) Covid-19 impacts on supply chain Support the digitalisation of businesses Our Response Global partnership with UNICEF on digital resilience and digital skills Initiatives to bridge the digital gap and inequalities through programmes conducted in partnership with NGOs and communities Supporting the nation through emergency relief and recovery efforts for Covid-19 and floods Our Response Regular media engagements to provide updates on business performance and strategy, products and services, and address customers’ concerns highlighted in the media Our Response Training and capacity building sessions for our contractors and sub-contractors to raise standards on health and safety and responsible business practices Industry collaboration to strengthen enforcements in maintaining the highest standards of safety across our supply chain Integrity Hotline as a confidential channel to report concerns and raise questions Summary of Engagement with Internal Stakeholders Groups 32 Digi.Com Berhad At A Glance Message To Shareholders How We Create Value Strategies To Create Value
RkJQdWJsaXNoZXIy ODU0MjU5