DIGI - Annual Report 2021

Read more about this on pages 12 to 13. Chief Executive Officer’s Statement 2021 was a year of resilience and inspiration for Digi. In a year of prolonged movement restrictions, macroeconomic and competitive challenges, and mostly a pandemic that continued to affect lives and livelihoods, Digizens and partners rallied to adapt to conditions and delivered a steady performance, while being committed in driving society’s recovery from the effects of Covid-19, as well as the devastating floods that hit many parts of the country in the later part of the year. We continue to invest strategically to deliver to the expectations of our consumer and business segments, capture new growth opportunities, scale our business, drive modernisation and efficiencies in our operations, safeguard people and planet, and support the nation’s recovery from the pandemic. Resilience and inspiration have been central tenets that have underpinned 2021 for us.As CEO, I am immensely proud of how all Digizens have come together to support each other in these challenging times. In 2021, Digi stayed focused on executing our business strategy and delivering on our purpose of Connecting Customers to What Matters Most. We invested in ensuring the quality and availability of our network services, aligned with the government’s JENDELA plans.We continued to deliver value from winning products and services to consumer and business customers.We have put in place a strategic transformation plan to guide the next phase of the company’s journey.And we are building a solid platform to advance our ESG goals. 11 Integrated Annual Report 2021 Governance Audited Financial Statements Other Information

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